Making sure that an investment in digital is effective and impactful on the business, employees and customers is sometimes difficult to realise.

IN PRACTICE

Agincare are one of the largest care home providers in the UK. The impact of Covid on the care sector – and specifically the recruitment and retention of high quality care staff – has been significant and will be long standing. Having invested in a new integrated job recruitment and application platform, Agincare identified that its positive impact and effectiveness could be improved.

In partnership with a client – Key Digital - by completing a research and solution design project, opportunities for immediate and longer term improvement were identified both within the user journeys, interface and design of the platform alongside internal business process changes that would support more effective and efficient use of the platform and the investment.  

www.agincare.co.uk

FUNDAMENTALS